HEALTHCARE BPO

john godoy

Medical VA Staff Coordinator

John started with Ventas Outsourcing Partners LLC in 2019. He started as a cold caller under our insurance division but his eagerness to grow led him to assist in establishing our medical Virtual Assistant division. Jon quickly learned his role and can pick up learning new management systems and terminology with ease. He currently oversees a team for a group of neurosurgeons based in San Diego, CA. He serves as team lead and medical Virtual Assistant staff trainer/coordinator.

Pedro Garcia

Medical Virtual Assistant

Peter is one of our newest additions to the medical division.  He initially started as a telemarketer for an insurance agency and was eventually promoted to serve as a right-hand  for Jon. We expect him to soon serve in a trainer capacity as we continue to grow.

WHY HEALTHCARE BPO?

Outsourcing day-to-day office tasks is a great way to free up your time and focus on what really matters…
treating and billing patients.

Our Team Members can handle the following:
• Inbound/Outbound Customer Support
• Back Office Support
• Data Entry and Acquisition
• Patient Intake
• Communication Coordination with Law Firms, Insurance
Companies, Claims Adjusters, Health Professionals, etc.
• Interpreting Services
• …… And More!

As a privately owned BPO service, we can easily adapt to your needs. Whether you are a one-person office or a large clinic, we can customize a BPO plan for our clients. Our owner personally overlooks each team member and provides a team manager/trainer for your team without additional cost.